Returns & Exchanges

Due to the perishable nature of our food products, we do not accept physical returns for safety reasons. However, if you are unsatisfied with your order or received damaged goods, we are committed to making it right through a refund or replacement.

Return Process

• 1.
  Contact Support

  Email our customer care team within 14 days of delivery with your order number and a brief explanation of the issue.

• 2.
  Provide Documentation

  Attach clear photos of the packaging and product if you are reporting damage or quality concerns to help us improve our process.

• 3.
  Review Process

  Our team will review your request within 48 business hours to determine eligibility for a full refund or a fresh shipment.

• 4.
  Resolution

  Once approved, a credit will be applied to your original payment method or a replacement order will be dispatched at no extra cost.